The following are a selection of questions that are frequently asked by our customers. If you have a specific query that you would like to ask that is not listed below, please contact us.
Q1: Is there a minimum order value?
A: No, at Oncore we believe in keeping our service as flexible as possible, however to qualify for FREE delivery we request you spend £40 to qualify.
Q2: How can I open an account?
A: Please call 01772 791888 and one of our telesales operators will be happy to set an account up for you or email accounts@oncorefoodservice.co.uk with your details and an account manager will contact you shortly.
Q3: What are your cut off times?
A: For the order today deliver tomorrow service, the cut off time is 11.30pm for all orders placed online via the App or the answerphone .
Q4: What are your sales hours?
A: Our sales team operates between 6.30 am – 5.00 pm Mondays – Fridays.
Q5: Where do you deliver?
A: We deliver thought out the northwest of England covering Cumbria, Lancashire, Greater Manchester, Merseyside and Cheshire.
Q6: What are your services?
A: We offer a fast, friendly ordering and delivery service with an order today deliver tomorrow service for chilled, fresh produce, ambient, frozen and non food products.
Q7: What is Oncore?
A: We are an independent wholesaler in the food service industry.
